Frequently Asked Questions

Yes. To formally secure your session in our calendar, we require a deposit of 30% of the total estimated cost. This amount is fully credited toward your final balance on the day of the session. The studio schedule is only guaranteed once the deposit payment has been confirmed.

You may cancel or reschedule your session free of charge up to 3 days before the scheduled start date. Cancellations made less than 3 days prior to the session may result in the forfeiture of the deposit. Please notify us as early as possible via email or phone if you need to change your appointment.

For safety reasons and the protection of high-end equipment, clients under the age of 16 must be accompanied by a parent or a legal adult guardian. Clients aged 16 and over are permitted to use the studio independently. In some cases, we may request a signed consent form from a guardian for minors.

When contacting us through our online form or email, we aim to provide a detailed response within 24 hours. This applies regardless of our weekend closures, though response times may vary slightly during peak seasonal demand.

To maintain an optimal acoustic balance and a comfortable working environment, the studio has a maximum capacity of 6 people. This limit includes both the artists and the engineering staff. If you are planning a session with a larger group, please consult us in advance to discuss possible arrangements.

Our facility spans 85m² and consists of 3 dedicated rooms: a live room, a vocal booth, and a control room. Our key technical assets include professional large-diaphragm condenser microphones for detailed capture and high-accuracy nearfield monitors for precise mixing. If you wish to bring your own specific gear, please let us know beforehand.

We recommend preparing lyric sheets, structural arrangements, and reference tracks that illustrate the sonic direction you aim to achieve. If you are bringing instruments, please ensure they are tuned and ready to go to maximize your session time. For a detailed checklist, please see our Recording Preparation Guide.

Your session will be handled by either our Chief Engineer, Takeshi Yamada, or our Recording Engineer, Satoshi Yamamoto. We assign the engineer best suited to your musical genre and technical requirements at the time of booking. If you have a preference for a specific engineer, please mention it during the booking process.

We deliver high-resolution WAV files as the standard. MP3 exports can be provided upon request. Sample rates and bit depths are adjusted according to your project specifications. For more technical details, please refer to our File Formats and Delivery guide.

Yes. We can provide individual raw tracks (multi-tracks) or grouped stems. This is highly recommended if you plan to perform a final mix at another facility or need specific stems for live performance backing tracks.

Frottoncoreio maintains a project archive for 12 months following the completion of your session. We can assist with data recovery or re-delivery within this period. After 12 months, data is permanently deleted due to storage limitations. We strongly advise all clients to maintain their own external backups.

For our mixing and mastering services, we include up to 3 rounds of revisions free of charge. Requests for a 4th revision or significant structural changes (such as reflecting new recordings) will incur additional fees.

Ownership of the recorded audio (the master) transfers to the client once 100% of the studio fees have been paid. The studio does not claim any ownership or royalties. However, clients are solely responsible for ensuring that the recorded material does not infringe upon the intellectual property rights of third parties.

Standard recording plans include level adjustment by the engineer and file export. Detailed editing, such as removing dead air or inserting background music, is available as a separate post-production option. Please see the Master Rights and Options page for more information.

Your personal information and recording data are handled with strict confidentiality and are never used for purposes other than your project. Data processing and retention periods are governed by our Privacy Policy and Data Processing Agreement.

Yes, photography is permitted provided it does not disrupt other active sessions. We appreciate it if you tag or mention Frottoncoreio when posting on social media. We ask that you exercise extreme caution around the equipment.

Yes, we provide B2B services for corporate clients and production agencies. For business accounts, we offer a payment term of 14 days from the date of the invoice. Please provide your registered company name and billing details during the booking process.

Yes, all service prices listed on our website include the Japanese consumption tax of 10%. If you require a breakdown of the costs, please refer to the "Excluding VAT" price indicated in the pricing tables on each service page.

We accept bank transfers and major credit cards. Deposits are generally handled via bank transfer to secure the date. The remaining balance can be settled on the day of the session using your preferred method.

Absolutely. We can tailor plans to your needs—for example, focusing on a short recording window and handling the mix yourself, or utilizing our day plans to reduce hourly costs. For tips on optimizing your spend, please check our How to Budget Your Session guide.